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Contact Information

Last updated: April 16, 2026

We're here to help. Whether you have a question about your order, need technical support, or just want to say hello, here's how to reach us.

Email

General inquiries & order support: support@lzxindustries.net

This is the fastest way to reach us. We respond to most emails within 1–2 business days.

Mailing Address

LZX Industries LLC
3955 SE Ankeny St
Portland, OR 97214
USA

Business Hours

Monday–Friday, 10:00 AM – 5:00 PM Pacific Time (PT)
Closed on US federal holidays.

Order & Shipping Questions

For order status, tracking, address changes, or shipping inquiries, email us at support@lzxindustries.net with your order number. See our Shipping Policy for processing times and delivery estimates.

Returns & Warranty Claims

To request a return or report a warranty issue, email support@lzxindustries.net with your order number and a description of the issue. For damaged items, please include photos. See our Refund Policy and Warranty Policy for full details.

Technical Support

For technical questions about LZX modules — patching, signal flow, compatibility, or troubleshooting — email us at support@lzxindustries.net. Please include your module name, serial number (if applicable), and a description of the issue.

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Response Times

We aim to respond to all inquiries within 1–2 business days. During product launches or holiday periods, response times may be slightly longer. We appreciate your patience.